Admin
Ash Boxes

Service description

Application for ash box service

Target group of service:Individuals who intend to store the ashes of their deceased family members or relatives in ash boxes in public cemeteries

Result of service:Issue of receipt of use of ash box


Enquiry channels

Unit in-charge:Division of Environmental Hygiene

Locations for processing:

  1. Integrated Services Centre: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.º andar, Macau
  2. Northern District Public Services Centre: Rua Nova da Areia Preta, n.º 52, Centro de Serviços da RAEM, Macau
  3. Northern District Public Services Centre – Toi San Station: Avenida de Artur Tamagnini Barbosa, n.º 127, Edifício D.ª Julieta Nobre de Carvalho, Bloco B, R/C, Macau
  4. Northern District Public Services Centre – Fai Chi Kei Station: Rua Nova do Patane, Habitação Social de Fai Chi Kei, Edifício Fai Tat,Bloco II, R/C, Lojas G e H, Macau
  5. Central District Public Services Centre: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3. andar, Macau
  6. Central District Public Services Centre – S. Lourenço Station: Rua de João Lecaros, Complexo Municipal do Mercado de S. Lourenço, 4. andar, Macau
  7. Macao Government Services Centre in Islands: Rua de Coimbra, n.º 225, 3. andar, Taipa
  8. Islands District Public Services Centre: Rua da Ponte Negra, Bairro Social da Taipa, n.º 75K, Taipa
  9. Islands District Public Services Centre – Seac Pai Van Station: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6. andar, Coloane
  10. Service Office in Our Lady Mercy Cemetery: Our Lady Mercy Cemetery, Avenida Coronel Mesquita, Macau

 Office hours:

Integrated Services Centre and Public Services Centres

Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)

Service Office in Our Lady Mercy Cemetery

Mondays to Thursdays 9:00 am - 1:00 pm 2:30 pm - 5:45 pm

Fridays 9:00 pm - 1:00 pm 2:30 pm - 5:30 pm

(Closed on Saturday, Sunday and public holidays)


Telephone / Fax

Civic Service Hotline: 2833 7676
Fax:2871 1203


Formalities

  • First-time Application
  • Cancellation

Frequently asked questions

  1. Can bone remains be put in the ash box?
  2. Is it possible to apply for joint burial in an ash box?
  3. Is it possible to apply for an ash box in advance before a person passes away and choose the location of ash box?

Legislations

  • Administrative Regulation no. 37/2003 “Regulamento de administrao, funcionamento e fiscalizao dos cemitrios” (Regulations on management, operation and supervision of cemeteries) amended by Administrative Regulation no. 22/2019;
  • Decree-Law no. 7/85/M -Updating medical-legal conditions pertaining to the relocation, removal, burial, cremation and incineration of remains dated 9 February amended by Decree-Law no. 47/85/M dated 15 June and Administrative Regulation no. 15/2019.

Penalties

  • Anyone who commits the administrative infractions stipulated in Clause 1 of Article 23 of Administrative Regulation no. 37/2003 “Regulamento de administrao, funcionamento e fiscalizao dos cemitrios” (Regulations on management, operation and supervision of cemeteries) amended by Administrative Regulation no. 22/2019 is liable to a fine of MOP1,000.00 to MOP5,000.00, without prejudice to criminal liabilities if any.
Last Update:10/01/2020