Services to the Public

No.

Department

Certification Series

Scope of Certification

1

Division of Public Integrated Services

ISO9001:2015

“Provision of public complaint handling services”

2

Division of Food Inspection

ISO9001:2015

“Management of the sampling for sanitary inspection of imported frozen and chilled meat and meat products, frozen seafood and seafood products”

3

Division of Market Affairs

ISO9001:2015

“Provision of market inspection and surveillance services”

4

Division of Environmental Hygiene

ISO9001:2015

“Management of public cemetery”

5

Division of Environmental Hygiene

ISO14001:2015

“Monitoring of Environmental and Hygiene Management of Permanent Public Lavatory”

6

Division of Administrative Licensing

ISO9001:2015

“Approval of Licenses and Permits under the jurisdiction of IAM DLA; Implement administrative punishment for Administrative Licenses, Administrative Permits, and Food and Beverage Premise Licenses”

7

Department of Green Areas and Gardens

ISO9001:2015

“Management of landscape and green space

under jurisdiction of Municipal Affairs Bureau“

8

Division of Conservation of Nature

ISO14001:2015

“Management of natural water network system”

9

Division of Drainage

OHSAS18001:2007

“Cleaning and maintenance of public drainage system”

10

Division of Public Roads

ISO9001:2015

“Provision of trench works permit issuance and supervision services”and

“Supervision of outsourced engineering works”

11

Laboratory Division

ISO/IEC17025:2005

“Food and water test”

*Regarding to accreditation details, please refer to

http://www.iam.gov.mo/LAB/e/accreditation/detail

12

Department of Organisation and Information Technology

ISO27001:2013

“Provision and operation of data centre services including data centre infrastructure, network management services, internet service, security management service and operation management service to support IAM’s internal and public services, in accordance with ISO/IEC 27001:2013 requirements and Statement of Applicability v03.”

13

Division of Facility Maintenance

OHSAS18001:2007

“Maintenance and repair of city infrastructure facilities under IAM management”

14

Division of Hawker Affairs

ISO9001:2015

“Provision of hawker inspection and surveillance services”

15

Division of Environmental Hygiene and Licensing Supervision

ISO9001:2015

“Provision of public area hygiene inspection and surveillance services”

16

Division of Construction

ISO9001:2015

“Supervision of outsourced engineering works”and“Inspection of new water supply system buildings in Macao SAR”

17

Municipal Affairs Bureau

ISO9001:2015

“Provision of management of municipal leisure facilities under Municipal Affairs Bureau”

Last Update : 09/04/2019

Internal Administrative Services

No.

Department

Certification Series

Scope of Certification

1

Administration Committee on Municipal Affairs

ISO14001:2015

“Provision of Administrative Management Services for Municipal Affairs Bureau Administration Committee on Municipal Affairs office”

2

Department of Municipal Construction

OHSAS18001:2007

“Repair and maintenance of low voltage electrical facilities”

3

Division of Quality Supervision

ISO9001:2015

“Establishment and maintenance of the ISO and other certification management systems of IAM”

4

Division of Administration

ISO9001:2015

“Provision of document reception and distribution management services for Municipal Affairs Bureau of the Macao SAR Government”

5

Vehicle Management Team / Department of Financial Management

ISO9001:2015

“Provision of fleet management services for Municipal Affairs Bureau of the Macao SAR Government”

6

Vehicle Management Team / Department of Financial Management

ISO14001:2015

“Provision of Fleet Management Services for Municipal Affairs Bureau of the Macao SAR Government”

7

Division of Financial Affairs

ISO9001:2015

“Provision of Accounting Services for Municipal Affairs Bureau of the Macao SAR Government”

8

Division of Assets and Procurement

ISO9001:2015

“Provision of Warehouse Management Services for Municipal Affairs Bureau of the Macao SAR Government”

9

Division of Assets and Procurement

ISO14001:2015

“Provision of procurement services for Municipal Affairs Bureau of the Macao SAR Government”

Last Update : 09/04/2019